Privacy Policy

 

Effective date: 1/01/2025

Imative, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://imative.be/. This policy complies with the General Data Protection Regulation (GDPR) and Belgian privacy laws.

By using our website, you agree to the terms of this privacy policy. If you do not agree, please do not use our website.

1. Information we collect

We may collect the following types of information:

a. Personal information
Information that identifies you as an individual, such as:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

b. Non-personal information
Data that does not directly identify you, such as:

    • IP address

    • Browser type and version

    • Device information

    • Pages visited on our website

    • Time and date of visits

c. Cookies and tracking technologies
We use cookies, pixels, and similar technologies to enhance your experience and gather analytics about website usage. You can manage your cookie preferences through your browser settings.

 

2. How we use your information

We use your information for the following purposes:

    • To provide and maintain our services

    • To process transactions and send order confirmations

    • To respond to inquiries or customer support requests

    • To send promotional materials or newsletters (if you have opted in)

    • To improve our Website’s functionality and user experience

    • To comply with legal obligations

 

3. Legal basis for processing personal data

We process your personal information based on the following legal grounds:

    • Consent: When you have given us explicit consent (e.g., subscribing to a newsletter).

    • Contractual necessity: To fulfill a contract or take steps at your request before entering into a contract.

    • Legal obligation: To comply with legal or regulatory requirements.

    • Legitimate interest: To improve our services, prevent fraud, or ensure the security of our website.

 

4. Sharing your information

We do not sell or rent your personal information. However, we may share your information in the following scenarios:

    • Service providers: Third-party vendors who assist in website operations, payment processing, or email delivery.

    • Legal compliance: When required by Belgian law or to protect our legal rights.

    • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

5. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements. Retention periods are determined in compliance with GDPR and Belgian regulations.

 

6. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no data transmission or storage system can be guaranteed 100% secure. Use our Website at your own risk.

 

7. Your tights

Under GDPR and Belgian privacy laws, you have the following rights regarding your personal information:

    • Access: Request access to your personal information.

    • Correction: Request correction of inaccurate or incomplete information.

    • Deletion: Request deletion of your personal information.

    • Data portability: Request a copy of your information in a portable format.

    • Restriction: Request restriction of processing your data under certain conditions.

    • Objection: Object to the processing of your data based on legitimate interests.

    • Withdraw consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at hello@imative.be. We may require verification of your identity before fulfilling your request.

 

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing them with your information.

 

9. Children’s privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete it.

 

10. International data transfers

If your data is transferred outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses or other legal mechanisms.

 

11. Changes to this privacy policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated. Your continued use of the website after changes constitutes acceptance of the updated privacy policy.

 

12. Contact us

If you have any questions about this privacy policy, please contact us:

Email: hello@imative.be
Mailing Address: Godefriduskaai 12 / 101, 2000 Antwerp